Privacy Policy

Effective Date: 2024

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At Hogben’s Private Water Supplies t/a HWS, we recognize and respect the importance of your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to safeguard your information when you use our website or services.

1. Information We Collect:

   • Personal Information: We may collect personal information such as your name, address, email, phone number, and payment details when you make a purchase.

   • Browsing Information: We gather non-personal information, including IP addresses, browser details, and device information, to enhance your user experience and improve our services.

2. How We Use Your Information:

   • Order Processing: We use your personal information to process and fulfill your orders, send order confirmations, and provide shipment details.

   • Communication: We may contact you regarding your orders, inquiries, or promotional offers. You can opt-out of marketing communications at any time.

   • Improving Services: Non-personal information helps us analyze trends, track user navigation, and enhance the functionality of our website.

3. Data Security:

   • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

   • Your payment details are encrypted using secure socket layer technology (SSL) and are not stored on our servers.

4. Cookies and Tracking:

   • Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

5. Third-Party Disclosure:

   • We do not sell, trade, or transfer your personal information to third parties. Trusted third parties may assist us in operating our website or servicing you, provided they agree to keep this information confidential.

6. Children's Privacy:

   • Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly remove such data.

7. Updates to Privacy Policy:

   • We may update this Privacy Policy to reflect changes in our practices. Please review this page periodically for any modifications.

8. Contact Us:

   • If you have any questions or concerns regarding our Privacy Policy, please contact us at info@hwskent.co.uk

 

By using our website, you agree to the terms outlined in this Privacy Policy.

Your continued use of Hogben’s Private Water Supplies t/a HWS website signifies your acceptance of any changes to this policy.